What are Kish's shipping options?

During checkout, guests can choose their preferred shipping option—we’ll provide an estimated delivery date for every item in your bag based on your shipping selection, the delivery address, and where the item(s) ship from.

How do I get free shipping on Kish orders?

Free shipping is applied when you spead over $75

What is Kish's return policy?

All sales are final. We accept returns for refunds or exchange, for items damaged in transit.

To be eligible for a refund or exchange, you must first email us within 7 days of receiving your product with a image of the product at sales@kishcupsnthings.com to alert us of the damage, then return the damage item(s) to us. Upon receipt of the damaged item we will ship out a replacement, if available. If replacement is not available we will refund the full purchase price of your item.

Where is my Kish order?

We always do our best to ensure that your orders reach you on time, and without delay. 

If an item hasn't been delivered on time, please refer to your order confirmation email to check if it was placed on extended delivery. You can also track your order using the tracking number provided on your order confirmation. 

If your estimated delivery date has passed, and you have not received any information regarding delivery delays, please contact our customer support at sales@kishcupsnthings.com.

Can I cancel or change my Kish order?

If you need to cancel your order please contact us at sales@kishcupsnthings.com Please keep in mind that we strive to process and ship orders the same day (if received before 1pm EST), and once the order has shipped you will be subject to our return policy.

How do I reset my Kish password?

If you have forgotten your password, and you have been locked out of your account for attempting to log in more than three times, please wait 30 minutes. Then click the ‘Forgot Password’ link located on the login screen and follow the instructions.

I am unable to log in to my account.

Your username is the email address provided when you first opened your account. If you forgot your password, simply go to our website, type in your email address on the sign-in field and click “forgot password.” You’ll receive an email with instructions on resetting your password.

How do I unsubscribe from marketing emails?

You can unsubscribe from our emails at any time by clicking the “unsubscribe” button at the bottom of our emails. You can also manage your email preferences by going to “My Account” on savagex.com.

Dose Kish have an Affiliate Program?

Unfortunately at the moment we do not offer an affiliate program, but hope to in the future.